AUDIO: Ontario Bans Door-To-Door Appliance Sales

Ontario's ban on door-to-door sales comes into effect Thursday.

Under the new law salespersons will not be able to simply show up at your door and encourage you to buy certain household appliances.

Leeds-Grenville MPP Steve Clark says aggressive sales tactics have been a top complaint for years.

"Most of the times it was unwanted, people felt extreme pressure related to solicitation. In some cases they felt they were being forced to share personal information. This bill provides that protection in place."

He says the law got all-party support.

"The new rules are going to apply to things like air cleaners, and air conditioners, and air purifiers, duct cleaning and furnaces and a variety of water products," says Clark. "It's a very specific list, but it's a list that I think most MPP's will acknowledge has come across their desk in the last few years."

Under the new rules businesses will only be allowed to into a home if invited ahead of time.


The new rules will apply to:

  • Air cleaners
  • Air conditioners
  • Air purifiers
  • Duct cleaning services
  • Furnaces
  • Water filters
  • Water heaters
  • Water purifiers
  • Water softeners
  • Water treatment devices
  • Bundles of these goods and services

The province says businesses will be required to keep a record of how contact was made. Consumers will also have a 10-day cooling-off period, and the contract can be cancelled for any reason without penalty. Businesses will face penalties for breaking these rules.

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