Ottawa orders regulator to investigate sales practices by big telecom companies

The federal government has ordered a regulatory investigation in the sales practices of Canada's largest telecommunications companies.

The minister for telecommunications, Navdeep Bains, says he wants a public inquiry that will hear from Canadians.

Bains is directing the Canadian Radio-telecommunications Commission to conduct the investigation.

CRTC chairman Ian Scott had previously declined calls for such an inquiry lodged earlier this year by two consumer advocacy groups.