WATCH | Man trashes Tim Hortons counter over wrong order
Police in British Columbia have released a stunning video of a customer meltdown at a Tim Hortons.
The New Westminster Police Department are trying to identify a man charged with assault and mischief after police say he ordered an Iced Cap, complained the order was wrong, and then proceeded to insult staff and dump the Iced Cap all over the counter before pushing the register off the counter.
Police officials say the suspect allegedly kicked and punched another customer off camera who tried to intervene and stop the verbal abuse directed at staff.
"It is concerning that someone can become that irate over an apparently incorrect order, but thankfully nobody was seriously injured," Media Relations Officer Sergeant Jeff Scott says. "We are asking for the assistance of the public to identify the suspect, which will help continue our investigation into the alleged assault and mischief."