KHSC Achieves Most Improved Emergency Wait-Times in Ontario

Overall wait times at Kingston Health Sciences Centre have improved greatly over the past year.

KHSC cut the number of hours a patient spent waiting in the Emergency Room from 53 to 28th best in the province.

The creation of a new position to oversee patient flow within the hospital is being credited with helping improve those numbers.

"It's unheard of to climb the rankings so quickly, especially considering the types of complex cases that arrive at our KGH site" says Carol McIntosh, Director of Ambulatory Clinics and Emergency Care.

"With support and the hard work of teams across the hospital we are improving faster than everyone else."

When it comes to waiting for a inpatient hospital bed, KHSC cut that time by nearly half.

The time spent waiting to be initially assessed by a physician has improved to the 15 best in Ontario.

When looking at wait times for admitted patients who are waiting for a bed on an inpatient unit, KHSC improved from 61 to the 24th best.

"After patients have been admitted, they need wait for a bed to open up on an inpatient unit. By moving admitted patients into the ATU while they wait for a bed, we can free up spaces for patients to come into the ED to be seen by our health-care teams which decreases wait-times," says McIntosh.