Utilities Kingston Warns Customers of Phone Scam

Utilities Kingston is warning customers about a phone scam making the rounds in the city.

Many people have received phone calls from fraudsters claiming to be from Utilities Kingston or Kingston Hydro, demanding immediate payment for utilities.

If you do happen to receive a similar and suspicious call, never provide any personal information, including utility or credit card account numbers.

Make sure to collect any information about the caller and be sure to contact Utilities Kingston, or Kingston Hydro to report the incident.

Utilities Kingston customer service can be reached at 613-546-0000 during regular business hours, Monday to Friday from 8:00 a.m. to 5:00 p.m.

Utilities Kingston's standard procedure for long overdue accounts is to provide multiple notices prior to disconnection but always delivers a final notice prior to any disconnection.

Click here for more tips to help prevent fraud.