Watermain Break Not to Blame for Princess Street Flooding

A water main break was not to blame for flooding on Princess Street on Saturday.

Utilities Kingston says the cap of a new 6 inch water service installed by the contractor somehow came off, which caused the water to rise so quickly.

"We sympathize with the business owners who experienced flooding and significant damage to their buildings and merchandise as a result of Saturday's water service break. I understand that the construction company overseeing the 'Big Dig' is doing everything they can to rectify the situation," says Jim Keech, president and CEO of Utilities Kingston.

"The trust and support of the Kingston community is important to us, which is why we are issuing this statement to provide facts regarding our involvement."

According to Keech, Utilities Kingston's on-call water distribution operators responded quickly, arriving within 30 minutes after the call was received.

Business owners in the area are being reminded that the he construction company overseeing the 'Big Dig' is responsible for the project site and any issues that may arise.

Residents and business owners are being reminded that entering a flooded area could be hazardous, and when in doubt, do not enter.

Click here for more safety information.