211 service expands
Nova Scotia's 211 service has expanded to allow people to text to chat online to find programs and services in their community.
The province says that over 100,000 phones calls have been answered since the 211 service launched in 2013, and nearly 300,000 have found information online.
Executive Director Mike Myette says they realized millennials were under-represented in the service area and made the additions to ensure everyone is able to find the help they need when they need it.
The ability to contact 211 via text will also enhance access for Nova Scotians who are deaf or hard of hearing.