Health Authority official apologizes for a letter sent to Mental Health and Addictions clients

The Senior Director of Mental Health and Addictions at the Nova Scotia Health Authority is apologizing for the tone of a letter sent to some clients in Cumberland County, and any confusion or concern it caused.

The letter, aiming to curb long waiting lists, says Mental Health and Addictions hopes to "close a number of referrals since many people have likely improved by waiting."

In a statement, Dr. Linda Courey says the letter was neither helpful nor compassionate to the people they're trying to help.

She says the adult Mental Health and Addictions outpatient team in Cumberland County booked almost 7,000 appointments in 2015-16, with no-shows just over 10 percent of the time.

At the time the most recent letters were mailed, Dr. Courey says there were 170 names on the wait list for individual therapy.