RCMP mark National Public Safety Telecommunicators Week
The Nova Scotia RCMP is recognizing the vital role of dispatchers during National Public Safety Telecommunicators Week, which began on Sunday.
In a release, the Mounties say the RCMP Operational Communications Centre (OCC) in Truro answered just under 250,000 calls last year, with nearly 94,000 being 911 emergencies.
When dispatchers receive a call, they enter information in computer systems and evaluate what services are required.
Information is then sent to police officers and they continue to monitor the officers on the road.
Inspector Bill Long, Officer in Charge of the Nova Scotia RCMP OCC, says dispatchers are a calm voice during a crisis, a lifeline for those in need, and a fundamental part of police operations.