FAQ

How can I request a song?

There are a couple of ways to go about this:

1) Call us at (902) 451-1313

2) Email our personalities. You can find their email addresses by going to the hosts section of the website

3) Submit your request as a post on our facebook page facebook.com/c100fm

4) Text your request to 100 24 7

 

How long do I have to wait before I can enter one of your contests again?

There is no wait time required to enter. The eligibility rules and specific details for C100 promotions and contests may vary. So please refer to the official contest rules posted online at C100fm.com for any particular contest C100 is running.

 

When I go to enter a contest, I can’t find the ‘enter contest’ button.

To enter our contests at C100fm.com you first have to join The C100 VIP Club. This is easy to do and it’s free! On our homepage, Click on ‘Login or create account’ at the bottom and follow the instructions for New Users… then you’ll be set to enter any or all of the contests on C100fm.com! Just go to the contest page, make sure you’re logged in, and click the button at the bottom of the page that says “Enter contest”.

 

How long do I have to pick up my prize?

You have 30 days from the day you won to collect your prize unless explicitily stated in the contest rules that your prize must be taken before that timeframe, ie concert tickets to a concert that takes place before the 30 day waiting period. 

 

How do I listen to C100 over the internet?

To listen to C100 on-line, click on the big play button at the very bottom of every page.

 

What is your snail mail address?

2900 Agricola Street
PO Box 9316 RPO CSC
Halifax, Nova Scotia B3K 6B2

 

What is your phone number?

Main Switchboard: (902) 453-2524
Automated Switchboard: (902) 453-2530 
C100 Studio Line: (902) 451-1313 
C100 Sales: (902) 453-2524

 

What is the C100 VIP Club?
The C100 VIP Club gets you access to all online contests plus you’ll receive The C100 VIP Club email loaded with inside information on concerts, events and contests including the Win@Work Song list each week. When you hear the Win@Work Song at the time it is supposed to be played, call 451-1313 and caller 25 will win that week's prize!

 


 

TEXTING

C100 is making it even easier to get in contact with us - instantly! Using 100·24·7, you can chat with your favourite C100 DJ's, win great prizes and more...all without ever getting a busy signal.
Tell us whats on your mind & request your favorite songs! 

All you have to do is Text : 100·24·7 
Standard rates apply to text inquiries

How to send a message to the announcer:

  1. On your cell phone, start a new text message
  2. Enter the destination number: 100·24·7
  3. Send your message
  4. You will receive a confirmation message to let you know we got your message!
  5. It doesn't cost you more than to text a friend!

Example 
100·24·7 [continue]
Hi Guys, I love this SONG!

Upon reception of your SMS, you will receive something that could read like this:
Thanks for chatting with us live on C100!  Send us a txt anytime, and tune into C100 to text and win!

Please email mobile@bellmedia.ca for any mobile services questions and customer service.

What is text message or SMS?
SMS or text message is an alphanumeric message that you can send or receive on your cellular phone. Text messaging is a fast and efficient way to inform someone without disturbing her/him. On average, Canadians send 100 Million SMS / day. 
 

How can I send a Text Message to C100?
Other than calling us, you can send us TEXT messages. Just text the keyword C100 to 100 24 7 (Standard rates apply to text inquiries) to join from your mobile phone! You can then send a shout out, request a song, tell us what you think of us or just say hi. Our DJs will receive your message and might even read them out on air! 

How do stop receiving text messages from C100? 
To exit/chill from any service just send the word STOP to 100 24 7. (Standard rates apply to text inquiries).

What is a shortcode?
It is a 5-6 digit number used by companies instead of the regular 10 digits number. They are easier to remember, and works with all wireless carriers. To send a message to C100, you have to use the short code 100·24·7 as destination telephone number. 

Will the DJ's see my messages?
The Dj will see all the messages on their computer in the studio. They will certainly read your message, and may answer by text message, or even read it live on the air! 

Who can see my mobile number?
Your mobile number is kept confidential. It will not be used by anyone without your permission.
 

How often can I send text message?
For regular chat, there is a maximum number of 25 messages per phone number per day. Contests’ text entries are capped at a maximum of 25/day.

Which communication companies offer the service?
All the major wireless carriers in Canada offer the service through common short code initiative.

How much does it cost to send a text message?
Standard rates apply to text inquiries sent to 100·24·7 which are invoiced by your wireless carrier directly on your phone bill.  It doesn't cost more than to text a friend!

What do you do with the collected information?
By participating in C100 mobile services, you accept to receive information about C100 and its partners. 

How can I contact you if I need help?
Please email mobile@bellmedia.ca for any mobile services questions and customer service