Blainville mom livid after school, bus driver lose track of her young daughter

It's every parent's nightmare.

A Blainville mom wants changes after her seven-year-old daughter wasn't on the schoolbus coming home and nobody could tell her what happened before she was found hours later.

"Those three hours felt like an eternity," said Monika Chavez.

That was how long it took before police called Chavez to say they had found her daughter Makayla who got help from some youths after walking for kilometres.

"The only thing she could do was walk because she was afraid - the school is locked, she didn't get on a bus, she knows she's supposed to be on a bus," said Chavez in an interview with CJAD 800.

Chavez said the teachers at McCaig Elementary are supposed to bring the kids to the bus, especially in the case of her daughter who was attending the school for the first time.

"Their excuse is that it's the first time it's happened to them," said Chavez.

"What moment did you not see my child leave? You guys are not supposed to leave the yard until all the students are gone."

Chavez said the bus driver was not helpful at all, adding he didn't have a list of passengers.

"He said that he didn't know where she was and that it wasn't his responsiblity to make sure that the kids got on the bus," said Chavez.

"In this moment I was crying, I was frantic."

Chavez alleges negligence.

"I want proper measures to be put in place," she said.

The Sir Wilfred Laurier School Board said in a statement that they've "established corrective measures" with the bus company, that they continue to follow up with the family and are monitoring the situation.