Laval urges flooded residents to call 3-1-1 for updates

Some parts of Laval are struggling to keep up with rising flood waters, including some areas of the city that haven’t seen flooding before.

It’s making getting around the city more difficult for first responders, city officials and for residents who say they just don’t know what to do about all the water.

“It’s like a lake. It’s just unbelievable,” said one 24-year-old Laval man who didn’t want to give his name. He and some friends were out in the rain helping another friend protect her home with more sandbags that were provided by the City.

With flood water threatening to overflow the top of his boots, Laval Mayor Marc Demers kept a brave face as he waded through a street that looked more like a local beach. Demers and police officials gave Quebec’s Minister responsible for Laval, Francine Charbonneau, a tour of the damage and discussed next steps with province.

Charbonneau and the Mayor both stressed that flooded residents should call 3-1-1 for the latest updates.

“There’s help, you can get it. If you do the 3-1-1 for Ville de Laval. They’ve got structures in place to make sure that the people get what they need,” said Charbonneau.

Mayor Demers’ tour started in a neighbourhood where twelve families had already voluntarily evacuated. There are more in other areas and Laval is prepared to help others as the water rises.