Brampton family ask Patient Ombudsman to investigate hospital overcrowding

The mother of a Brampton woman who spent five days in a hospital hallway is filing formal complaints on their experience.

When Jamie-Lee Ball ended up at Brampton Civic Hospital last month for internal bleeding, there were no beds available and she had to spend several days on a stretcher in a busy hallway.

Her mother Lori Leckie says she has filed a complaint with the Human Rights Tribunal and is asking the province's Patient Ombudsman to investigate.

Hospital officials say they were under a Code Gridlock, which kicks in when they are overcrowded. They hit Code Gridlock 10 times last year.

While the hospital was built to accomodate 250 patients, officials say they have been averaging 350 people a day, as high as 475.

Officials say the recent opening of an urgent care centre nearby did not make a difference because they don't have any in-patient beds.

Leckie is calling on the province to immediately open at least 200 more beds in Brampton. She is challenging the premier to spend a couple of days at Brampton Civic to experience the overcrowding herself.

"Just to see the horrors of what's going on," she says.

Health minister Eric Hoskins said last week that he is working with hospital officials to continue to look for solutions.