HP Canada recalls some batteries over fire hazard

Health Canada says HP Inc. Canada is recalling certain lithium-ion batteries used in notebook computers and mobile workstations because they can overheat and cause a fire hazard.

The recall involves batteries that are not consumer replaceable and were either sold installed or separately as replacements.

Health Canada says that as of Dec. 18, 2017, HP Canada had not received any reports of incidents or injuries in Canada but there have been eight reports of overheating batteries in the United States and one reported injury.

The United States Consumer Product Safety Commission has issued a similar recall.

Health Canada says approximately 2,600 of the Chinese-made batteries were sold in Canada, 50,000 in the United States and 1,900 in Mexico from December 2015 to December 2017.

The following products are affected by the recall:

HP11
HP ENVY m6
HP Pavilion x360
HP ZBook (17 G3, 17 G4 et Studio G3)
HP x360 310 G2
HP ProBook 64x (G2 et G3)
HP ProBook 65x (G2 et G3)
HP ZBook Studio G4

Battery bar codes beginning with these combinations in the above products are also affected:

6GAVV
6EZPC
6FDWN
6EZZE
6EZZF
6EVXH
6ETGL
6FSRV
6FWBF
6FWBH


Health Canada says consumers should stop using the affected products and go to the HP Battery Recall website to see if their battery is affected and to order a free replacement if needed.

You can learn more about the recall by CLICKING HERE.

with files from Siobhan Morris