Air Canada revising cancellation policy
Air Canada is revising its cancellation policy after a backlash from frustrated customers, but still not offering the full refunds tens of thousands are demanding.
Instead the airline is now offering travellers the option of a voucher with no expiration date or Aeroplan points if it cancels their flight due to the COVID-19 pandemic.
Air Canada's previous policy capped travel vouchers at 24 months, with no Aeroplan option.
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