Billie Eilish Fans Receive Apology From �Ticketmaster�

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In a rare occurrence, Ticketmaster has issued an apology to Billie Eilish fans following problems with the presale of tickets.

The Where Do We Go World Tour begins in March and when fans were selected through the Verified Fan program to receive a presale code for early access, they received errors instead. They were locked out of Ticketmaster and lost their place in line, which moved them to a waitlist of up to 500 other people. The online response sparked the apology that explained that the issues had since been resolved.

The tour begins in Miami, Florida on March 9 and will wrap at the end of July in London. Several cities are adding additional dates to accommodate the demand for tickets.