One in four border officers witnessed discrimination by colleagues: internal report

AM800-News-Border-Agent

OTTAWA - One-quarter of front line employees surveyed at Canada's border agency said they had directly witnessed a colleague discriminate against a traveller in the previous two years.

Of these respondents, 71 per cent suggested the discrimination was based, in full or in part, on the travellers' race, and just over three-quarters cited their national or ethnic origin.

The figures are drawn from a survey conducted as part of an internal Canada Border Services Agency evaluation that looked at how the agency processed travellers, using a lens of gender, race, ethnicity, religion, age, and mental or physical disability, and the interaction between these factors.

The agency recently posted the results of the evaluation, which focused primarily on people flying into Canada, on its website.

As part of the research, 922 border services officers and superintendents were surveyed from March 2 to 22, 2020.

Of those who said they saw a colleague engage in discrimination, just over two in five did not report what they observed. Some mentioned fear of reprisal or simply feeling uncomfortable.