Still no heat for some at downtown condo building following incident in September

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People living in a Windsor condo building are still feeling the effects after a parked vehicle fell through the ground into an underground electric vault in downtown earlier this year.

According to Ward 3 Councillor Renaldo Agostino, some residents at Royal Windsor Terrace on Pelissier Street currently have no heat in their units.

He says he's been in contact with building board members and has been told work continues to address the issues.

"The board and the building worked very quickly to be able to get generators that are outside the building right now that are supplying the building with heat, some gas and electricity," says Agostino. "So that was the number one concern was to make sure that people didn't have to find alternative means of living, that people were able to stay at their place."

According to Agostino, ground level retailers have heat, there is also heat on the second floor and throughout the hallways of the building.

He says if residents need electric heaters for their units, they're being asked to talk to the building manger or the board.

Agostino says he's hoping to get an update and more information on the situation within the next five days.

"The room that occupied the space that the equipment was in prior to the accident has now been completely repaired and from what I understand, just needs to have some inspections done to be able to move to that next step," says Agostino. 

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Incident in the downtown core knocks out power for some residents and businesses. September 19, 2023. (Photo courtesy of Windsor Mayor Drew Dilkens)

In September, there was a structural vault collapse in the alley adjacent to Royal Windsor Terrace.

The ground below a passenger vehicle collapsed sending asphalt and the vehicle into an underground utility vault, knocking out power in the downtown core.

The vehicle had to be removed and crews worked to restore power and repair infrastructure.