NSHA asks for patience with blood collection appointment system

Nova Scotia Health Authority (NSHA)

The Nova Scotia Health Authority (NSHA) is asking for patience as it works to address issues and delays for booking a blood collection appointment.

The NSHA says the issues are caused by a large number of people calling at peak times.

Callers who have problems are asked to try again in around an hour to help spread out the call volume.

A release states that the telephone appointment booking system will be monitored and the NSHA hopes to see improvements as they work with their telephone service provider to find solutions.

The move to provide blood collection at most sites by appointment only, as opposed to a walk-in service, is part of NSHA's response to COVID-19.