COVID-19 resources: phone numbers, important websites

computer person

Where to call if you have symptoms:

  • 1-877-644-4545
  • 514-644-4545
  • 450-644-4545
  • 819-644-4545

General Information

Quebec government COVID-19 website

Quebec government FAQ on COVID-19

Gatherings and events

Situation in Montreal (click "Tout déplier" on the page)

Federal government Outbreak Update

COVID-19 across Canada hub

Quebec government daily updated situation page

Information for tenants

Information in multiple languages: Including Chinese, Greek, Punjabi, Hebrew, Arabic, Spanish, Italian and Portuguese

For workers and businesses

Canada Emergency Wage Subsidy:  As a Canadian employer whose business has been affected by COVID-19, you may be eligible for a subsidy of 75% of employee wages for up to 12 weeks, retroactive from March 15, 2020, to June 6, 2020. This wage subsidy will enable you to re-hire workers previously laid off as a result of COVID-19, help prevent further job losses, and better position you to resume normal operations following the crisis.

Canada Emergency Response benefit: If you have stopped working because of COVID-19, the Canada Emergency Response Benefit (CERB) may provide you with temporary income support. The CERB provides $500 a week for up to 16 weeks. You can also call 1-800-959-2041.

Additional Support for Canadian Businesses from the Economic Impact of COVID-19: These measures are a part of the Government of Canada’s COVID-19 Economic Response Plan, which provides direct support and tax deferrals to Canadian workers and businesses to help them in these difficult times.

Essential services that will operate through April 13 / (English version here): As of March 25, 2020, at 00:01 and until April 13, 2020, the Gouvernement du Québec has ordered the minimization of all non-priority services and activities.

Temporary Aid for Workers Program (TAPP): Financial assistance to meet the needs of workers who, because they are in isolation to counter the propagation of the COVID-19 virus, cannot earn all of their work income and are not eligible for another financial assistance program.

Emergency Daycare Services: Emergency daycare services are special services reserved exclusively for children of health care and essential services personnel who have no other alternatives. These services are also available to personnel providing emergency daycare services.

Concerted temporary action program for businesses:  This new emergency funding measure provides ad hoc and exceptional support for businesses affected by the repercussions of COVID-19.

Federal EI Sickness Benefit/Emergency Worker Fund: The federal government is offering financial support for Canadians whose jobs have been affected by the COVID-19 pandemic.
 

Seniors

One-time tax-free payment for seniors: The payment for seniors provides support through a one-time payment. You do not have to apply for the additional support. You will receive the payment as soon as possible.

Families

Open School / Ecole Ouverte:  Thousands of resources for learning, creating, having fun and staying active, just like at school. The activities are designed to allow everyone to complete them on their own or with support from their friends and families. Available in English and French.

Health & Hygiene

Montreal's walk-in or drive-in screening clinics: Where you can go in Montreal to be tested. Please read the criteria before going to a screening clinic.

Self-care guide: This guide is designed to enable Quebecers to make the best possible decisions to protect their health and the health of their loved ones during the COVID-19 pandemic. More specifically, it indicates to them how best to protect themselves against COVID-19, take care of themselves and provide basic care to their family circle, and know where and when to consult if the need arises for care services

Wash your hands: Advice from the federal government, Quebec government and World Health Organization

Instructions and directives from the Quebec government

Self-isolation: Instructions for isolating in the home or co-living setting

Stress, Anxiety and Depression

211 service for seniors in Greater Montréal: 2-1-1 is a multilingual phone line (200 languages) that helps curb isolation, poverty and social exclusion, enabling citizens to find information on social and community services 7 days a week, from 8 a.m. to 8 p.m.

Dealing with Stress, Anxiety and Depression because of COVID-19: The current coronavirus (COVID-19) pandemic is a particular and rare situation. It can affect people physically, but also psychologically. In this type of context, many people will experience stress, anxiety and depression reactions. This page should be seen as a tool that can help you to minimize the repercussions of these kinds of reactions on your life.

Manage Stress and Anxiety: Information from the US Centers for Disease Control

Mental Health and Psychosocial Considerations During COVID-19 Outbreak: Information from the W-H-O for individuals, health care workers, child care providers, older adults and their care providers, and people in isolation.

How to help

Je Benevole: Government portal to put volunteers in touch with organizations that need their services. Only in French for now. The English version is on the way.

Je Contribue COVID-19: Anyone with experience or training in the health and social services sector and who wants to help out because of COVID-19 is invited to fill out the form on this page.

The Frontline Fund: By donating to The Frontline Fund, which represents Canadian hospital foundations dealing with COVID-19 all across the country, you can help arm frontline healthcare workers in Canada with what they need to defeat COVID-19.

COVID Trials: A hub to accelerate Canadian COVID-19 clinical trials by connecting Canadians who want to participate in active clinical trials with the researchers who are recruiting patients.

Centraide of Greater Montreal

Canadian Red Cross

Give blood

McGill study on effectiveness of hydroxycloroquine for COVID-19: This study is comparing the drug hydroxychloroquine to placebo to determine if it is effective in preventing the onset or progression of COVID-19 disease

Travel

Travel advice: An official global travel advisory is in effect: Avoid non-essential travel outside Canada until further notice.

Returning to Canada after travel: What you should do after returning to Canada from travel abroad. Federal government information. Quebec government information.

Registration of Canadians Abroad: Register with the federal government if you are outside the country

 

 

 

SIGN UP NOW

Stay up-to-date and in-the-know by subscribing to one of our newsletters