CBSA warns of scams using false credentials


The Canada Border Services Agency (CBSA) is warning the public of ongoing e-mail. text message or telephone scams where people are posing as CBSA officials.

In a release, the agency says the fraudsters will ask for personal information, including Social Insurance Number (SIN).

CBSA says the method of communication, along with the justification behind being in contact with the victim, are varied and ever changing, but are always designed to lure you into providing personal information.

Telephone calls may display numbers and employee names that appear to be from the CBSA, and e-mails may contain CBSA logos, e-mail addresses or employee names and titles to mislead the readers.

The CBSA says it will never initiate a request for social insurance number and credit card number by telephone or e-mail, and if an individual receives a phone call or an e-mail asking for this information, or requesting payments from the CBSA, it is a scam.

These calls and e-mails should be ignored and reported to the appropriate authorities.

CBSA asks that if you have received this type of call, please report it to the Canadian Anti-Fraud Centre.