FAQ
How can I request a song?
There are a couple of ways to go about this:
1) Call us at (902) 451-1313
2) Email our personalities. You can find their email addresses by going to the hosts section of the website
3) Submit your request as a post on our facebook page facebook.com/MOVE100Halifax
4) Text your request to 100 24 7
How long do I have to wait before I can enter one of your contests again?
There is no wait time required to enter. The eligibility rules and specific details for MOVE 100 promotions and contests may vary. So please refer to the official contest rules posted online at MOVE100Halifax.ca for any particular contest MOVE 100 is running.
When and where can I pick up my prize?
If you have won a physical prize (if you are unsure if a prize you've won is physical or digital (ie. an e-gift card, or digital tickets), please check in with your MOVE 100 contact who's been in touch with you about your prize), you can pick it up at the following times each week at the station* (2900 Agricola Street, Halifax, NS, B3K 6A7):
- Wednesdays: 9:00am - 1:00pm
- Fridays: 9:00am - 1:00pm
*Unless stated otherwise by a MOVE 100 representative that you should pickup your prize at another location (ie. event venue for tickets, etc.)
Please contact our Promotions Coordinator, Becky Grant at becky.grant@bellmedia.ca, prior to picking up your prize to ensure it is ready at the station for you.
How long do I have to pick up my prize?
You have 30 days from the day you won to collect your prize unless explicitily stated in the contest rules that your prize must be taken before that timeframe, ie concert tickets to a concert that takes place before the 30 day waiting period.
How do I listen to MOVE 100 over the internet?
To listen to MOVE 100 on-line, click on the big play button at the very bottom of every page.
What is your snail mail address?
2900 Agricola Street
PO Box 9316 RPO CSC
Halifax, Nova Scotia B3K 6B2
What is your phone number?
Main Switchboard: (902) 453-2524
Automated Switchboard: (902) 453-2530
MOVE 100 Studio Line: (902) 451-1313
MOVE 100 Sales: (902) 453-2524
What is the MOVE 100 VIP Club?
The MOVE 100 VIP Club gets you access to the MOVE 100 VIP Club email loaded with inside information on concerts, events and contests.
SOCIAL MEDIA CONTESTS - SECURITY
The below social media accounts are the ONLY official Move 100 Halifax accounts we have. We will only ever contact winners via direct message through our official Facebook or Instagram accounts. We will never ask for your credit card information. Please report spam accounts if you see them or are contacted by them.
*We will never ask for any credit card information. Winners will be communicated with through private message. We are not liable for any losses due to social phishing.*
www.facebook.com/move100halifax
www.instagram.com/move100halifax
TEXTING
MOVE 100 is making it even easier to get in contact with us - instantly! Using 100·24·7, you can chat with your favourite MOVE 100 DJ's, win great prizes and more...all without ever getting a busy signal.
Tell us whats on your mind & request your favorite songs!
All you have to do is Text : 100·24·7
Standard rates apply to text inquiries
How to send a message to the announcer:
- On your cell phone, start a new text message
- Enter the destination number: 100·24·7
- Send your message
- You will receive a confirmation message to let you know we got your message!
- It doesn't cost you more than to text a friend!
Example
100·24·7 [continue]
Hi Guys, I love this SONG!
Upon reception of your SMS, you will receive something that could read like this:
Thanks for chatting with us live on MOVE 100! Send us a txt anytime, and tune into MOVE 100 to text and win!
Please email help@magnetmobile.com for any mobile services questions and customer service.
What is text message or SMS?
SMS or text message is an alphanumeric message that you can send or receive on your cellular phone. Text messaging is a fast and efficient way to inform someone without disturbing her/him. On average, Canadians send 100 Million SMS / day.
How can I send a Text Message to MOVE 100?
Other than calling us, you can send us TEXT messages. Just text the keyword MOVE to 100 24 7 (Standard rates apply to text inquiries) to join from your mobile phone! You can then send a shout out, request a song, tell us what you think of us or just say hi. Our DJs will receive your message and might even read them out on air!
How do stop receiving text messages from MOVE 100?
To exit/chill from any service just send the word STOP to 100 24 7. (Standard rates apply to text inquiries).
What is a shortcode?
It is a 5-6 digit number used by companies instead of the regular 10 digits number. They are easier to remember, and works with all wireless carriers. To send a message to MOVE 100, you have to use the short code 100·24·7 as destination telephone number.
Will the DJ's see my messages?
The Dj will see all the messages on their computer in the studio. They will certainly read your message, and may answer by text message, or even read it live on the air!
Who can see my mobile number?
Your mobile number is kept confidential. It will not be used by anyone without your permission.
How often can I send text message?
For regular chat, there is a maximum number of 25 messages per phone number per day. Contests’ text entries are capped at a maximum of 25/day.
Which communication companies offer the service?
All the major wireless carriers in Canada offer the service through common short code initiative.
How much does it cost to send a text message?
Standard rates apply to text inquiries sent to 100·24·7 which are invoiced by your wireless carrier directly on your phone bill. It doesn't cost more than to text a friend!
What do you do with the collected information?
By participating in MOVE 100 mobile services, you accept to receive information about MOVE 100 and its partners.
How can I contact you if I need help?
Please email help@magnetmobile.com for any mobile services questions and customer service
Which carriers are supported for texting to 100 24 7?
All carriers networked include:
- Bell Aliant
- Bell Mobility
- Bell MTS
- Eastlink
- Fido Mobile
- Freedom Mobile
- Koodo Mobile
- Public Mobile
- Public Mobile
- Rogers Wireless
- SaskTel Mobility
- TELUS Mobility
- Vidéotron Mobile
- Virgin Mobile
I don't have a mobile, can I still enter a texting contest?
You sure can! Send an email to gwen.watt@bellmedia.ca with TEXT ENTRY - '[THE KEYWORD FOR THAT SPECIFIC CONTEST]' in the subject line and your name, address, age, ten digit day and evening telephone numbers and e-mail address in the body of the email.
