Positive coronavirus cases jump to over 200 in Ontario, as Telehealth experiences tech issues


Ontario has now reached over 200 positive cases of coronavirus, while the number of cases under investigation has surged with more testing being done. 

Wednesday’s update from the ministry of health includes 214 positive cases, an increase of 25 from the day before.

There's still the five resolved cases and the lone possible death, where a 77-year-old man in the Muskoka region was found with it in his system post-death.

A coroner is investigating if it caused his death.

The number of cases under investigation also surged Wednesday to 3,379 from 1,567 on Tuesday.

The update came two hours later than scheduled, which the ministry says was due to the increased testing going on, such as multiple lab testing sites, including certain hospitals to expand capacity.

However, getting to the point of tested is perhaps becoming a challenge as the ministry reported technical issues with Telehealth Ontario. ​

"During this service disruption, we ask that you contact your local public health unit for immediate support,” the ministry says on its online coronavirus page.

 The notice came after Health Minister Christine Elliott addressed the long wait times to get through at Telehealth on Twitter.

 “Please know we are actively monitoring with the vendor to resolve any immediate issues and as of this morning added an additional 300 lines. More will be done as further expand capacity in the coming days,” she said.

 On Monday, Elliott announced it was deploying 130 nurses to conduct assessments and referrals among callers who request a call back.

 Also on Monday, the Registered Nurses of Ontario reported over 2,300 nurses had answered its request to volunteer to help with the backlog and as of Wednesday afternoon, that number had increased to almost 3,800.

 The group includes part-time, faculty, retired and even full-time nurses who have time to spare on weekends and evenings.

 The RNAO also announced Wednesday it’s launching their #TogetherWeCan campaign, where they want those in isolation at 7:30 p.m. every night to acknowledge health care workers getting off-shift.

 They suggest people open their windows to sing, clap and play music, preferably Queen’s We Are the Champions.