How can I request a song?
There are a couple of ways to go about this:
- Call us at (902) 420-1013
- Email our personalities. You can find their email addresses by going to the hosts section of the website
- Submit your request as a post on our facebook page and facebook.com/VIRGINRadioHali
We seriously try to answer every single e-mail message that we get.
How long do I have to wait before I can enter one of your contests again?
There is no wait time required to enter.
The eligibility rules and specific details for 101.3 VIRGIN Radio promotions and contests may vary. So please refer to the official contest rules posted online at 1013VIRGINRadio.ca for any particular contest 101.3 VIRGIN Radio is running.
When and where can I pick up my prize?
If you have won a physical prize (if you are unsure if a prize you've won is physical or digital (ie. an e-gift card, or digital tickets), please check in with your Virgin Radio contact who's been in touch with you about your prize), you can pick it up at the following times each week at the station* (2900 Agricola Street, Halifax, NS, B3K 6A7):
- Wednesdays: 9:00am - 1:00pm
- Fridays: 9:00am - 1:00pm
*Unless stated otherwise by a Virgin Radio representative that you should pickup your prize at another location (ie. event venue for tickets, etc.)
Please contact our Front Desk Coordinator, Katie Lohnes at email@example.com, prior to picking up your prize to ensure it is ready at the station for you.
How long do I have to pick up my prize?
You have 30 days from the day you won to collect your prize unless explicitily stated in the contest rules that your prize must be taken before that timeframe, ie concert tickets to a concert that takes place before the 30 day waiting period.
Where can I find the rules to your contests?
Each contest has it's own set of rules. If it doesn't have specific rules, the general station rules apply. You can read our general station rules here.
How do I listen to 101.3 VIRGIN Radio over the internet?
To listen to 101.3 VIRGIN Radio on-line, click on "listen now" at the very top of every page. A new window will open and the live stream should start to play.
What is a VIRGIN Radio VIP Club Member?
VIRGIN Radio VIP Club gets you access to The VIRGIN Radio Insider email loaded with inside information on concerts, events and contests.
101.3 VIRGIN Radio is making it even easier to get in contact with us instantly! Using 101 101, you can chat with your favourite VIRGIN Radio DJ's, win great prizes and more...all without ever getting a busy signal. Tell us whats on your mind & request your favorite songs!
All you have to do is Text : 101101
Standard rates apply to text inquiries
How to send a message to the announcer:
- On your cell phone, start a new text message
- Enter the destination number: 101101
- Send your message
- You will receive a confirmation message to let you know we got your message!
- It doesn't cost you more than to text a friend!
Hi Guys, I love this SONG!
Upon reception of your SMS, you will receive something that could read like this:
Thanks for chatting with us live on 101.3 VIRGIN Radio! Send us a txt anytime, and tune into 101.3 VIRGIN Radio to text and win!
Please email firstname.lastname@example.org for any mobile services questions and customer service.
How much does it cost to send a text message to VIRGIN Radio?
Text messages sent are invoiced the standard rate by your wireless carrier directly on your phone bill. Basically, it's the same as texting a friend!
What is text message or SMS?
SMS or text message is an alphanumeric message that you can send or receive on your cellular phone. Text messaging is a fast and efficient way to inform someone without disturbing her/him. On average, Canadians send 100 Million SMS / day.
What is a shortcode?
It is a 5-6 digit number used by companies instead of the regular 10 digits number. They are easier to remember, and works with all wireless carriers. To send a message to 101.3 VIRGIN Radio, you have to use the short code 101101 as destination telephone number.
Will the DJ's see my messages?
The Dj will see all the messages on their computer in the studio. They will certainly read your message, and may answer by text message, or even read it live on the air!
How often can I send a text message?
For regular chat, there is a maximum number of 25 messages per phone number per day. Contests’ text entries are capped at a maximum of 25/day.
Which communication companies offer the service?
All the major wireless carriers in Canada offer the service through common short code initiative.
What do you do with the collected information?
By participating in 101.3 VIRGIN Radio mobile services, you accept to receive information about 101.3 VIRGIN Radio and its partners.
Who can see my mobile number?
Your mobile number is kept confidential. It will not be used by anyone without your permission
How can I contact you if I need help?
Please email email@example.com for any mobile services questions and customer service
Which carriers are supported for texting to 101 101?
All carriers networked include:
- Bell Aliant
- Bell Mobility
- Bell MTS
- Fido Mobile
- Freedom Mobile
- Koodo Mobile
- Public Mobile
- Public Mobile
- Rogers Wireless
- SaskTel Mobility
- TELUS Mobility
- Vidéotron Mobile
- Virgin Mobile
I don't have a mobile, can I still enter a texting contest?
You sure can! Send an email to firstname.lastname@example.org with TEXT ENTRY - '[THE KEYWORD FOR THAT SPECIFIC CONTEST]' in the subject line and your name, address, age, ten digit day and evening telephone numbers and e-mail address in the body of the email.